Missing Data / "Headband Not...

English

Three times in the first two weeks, I've woken up with the last 3 hours or so of data missing, and the message on the screen "Headband Not Connected - press blue button on the headband."  Pressing the blue button doesn't work.

After calling tech support, I was told to press the error message on the screen.  This led to a sequence of steps to unpair and re-pair the headband.  The missing data appeared.

Just thought I'd put this here in case someone comes by looking for answers.