Unplugging the Zeo Bedside Display for a brief period of time will often solve any operating issues or possible display errors. However, if the bedside display continues to malfunction, please send us an email at customersupport@myzeo.com or call our toll free Customer Support number at 1-888-MyZeo Help (1-888-699-3643). A Customer Support representative will assist you in identifying the problem you are having and will suggest how best to resolve it.